China Yaskawa Robot factory Our Advantages 鈥斺€?/strong 1. We have been working hard to closely integrate the needs of users. 4. We always follow the development model of leading technology. Obtain revolu onary or radical in-novations backed by long-lasting and extensive RD acvies. 2. Our values are customer first, we will serve customers with heart. 5. The competion of enterprises is the competion of efficiency and cost. We continuously improve equipment production efficiency to reduce manufacturing costs. 3. We strictly abide by the ISO quality assurance system. Products are designed, manufactured, and recommended in accordance with the standards. 6. Higher production efficiency creates our price advantage, and we let our customers benefit. In-sales Service ---- 1. Integrity and fairness No matter great or small amount of contract, new or old customers, domestic or foreign customers, SHFULAI treats with integrity and fairness. 2. Guarantee both quality and quantity SHFULAI implements the terms and conditions stipulated in the contract strictly, complies with product standards and multi-inspection. Pre-sales Service---- 1. Provide professional consulting SHFULAI provides information consulting about a product price, technology, and industry solutions for customers at any time via internet telephone, letter, and door to door. 2. Provide sample service SHFULAI makes and sends free samples for customers. 3. Provide inspection and reception Customers can make reservations for exhibition visiting and site inspection, SHFULAI provides professional receptionists. 3. Users enjoy lifetime free software upgrade service since the date of purchase; 4. After-sales service response time within 8 hours. When received a repair call, the after-sales engineer will give a clear answer or reach the equipment site within 24 hours. Maintenance crews cannot leave until troubleshooting; 5. SHFULAI revisits all customers regularly each year and provides technical support service at any time After-sales Service---- 1. SHFULAI provides free installation, commissioning, and training for users'workers, ensures that uses can get familiar with operation methods and put machines into use as soon as possible; 2. SHFULAI provides one year warranty and lifetime maintenance. Free repair for mechanical failure and parts damage (no human factors and force majeure factors) under warranty (replacement parts except wearing parts are provided by SHFULAI free of charge). Charging at cost when out of warranty;China Yaskawa Robot factory website:http://www.fulaimachine.com/